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Things to Know

About People to People Travel to Cuba

January 12, 2017

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December 15, 2016

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December 15, 2016

12 Days of Fathom – Day 2

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Here you’ll find answers to some questions we get asked about Fathom people to people trips to Cuba that you can book today with a $600 deposit, which is fully refundable until 90 days before departure. To make it easy to find the answers you’re looking for, use the categories listed to the left.

What are the requirements for travelers to enter Cuba?

All travelers must have proper documentation to enter Cuba as well as to leave and re-enter the United States.

For non-Cuban born travelers who participate in Fathom-guided or individually led educational activities, a visa (tourist card) is necessary to enter Cuba. These visas will be distributed as part of the embarkation process. The $75 visa fee will be charged to each traveler.

If you are a Cuban-born traveler or you intend to travel under a separate authorized activity (e.g. press, business meetings or family visit), you may need a non-tourist visa and/or a Cuban passport, both of which are issued by the Cuban Government. To learn more, you can visit the Cuban Embassy website (http://www.cubadiplomatica.cu/sicw/EN/ConsularServices.aspx).

There are companies that offer visa processing services to passengers: ABC Charters (1-877-817-1160 //http://www.abc-charters.com/abc-services/) and VisaCentral (1-877-535-0688 //http://visacentral.com/) are two examples of such companies.

Do I need a Passport?

Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Fathom recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency.

Passports will be kept by travelers and must be shown to the port agents every time you embark or disembark from the Adonia. Please remember to carry your passport, travel visa, and cruise card every time you leave the ship. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original.

Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) must be identical to those on your cruise documents. Otherwise, proof of name change (e.g. a marriage license) with a valid driver’s license (or other government issued photo ID) must be presented. Any discrepancies may prevent travel.

What if I don’t have a valid Passport or necessary travel documents?

It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. Requirements for your voyage may be found on Fathom’s website or by calling your travel professional, Fathom Impact + Travel, or a professional visa service. Boarding may be denied or fines may be levied against those guests without proper documentation. Payment of any fines levied is the responsibility of the individual guest.

About Fathom in Cuba

Why do Carnival Corporation and Fathom sail to Cuba?

Fathom, Carnival Corporation’s newest brand, has dedicated the MV Adonia to the Caribbean year-round for lasting, sustainable social impact and cultural immersion.

Cuba is a beautiful country with tremendous opportunity for Fathom travelers to potentially learn, grow and flourish through educational and cultural immersion. Fathom intends to create experiences that will benefit both the lives of its Fathom travelers and also its new Cuban friends. 

Cuba is the largest country in the Caribbean and there has been a surge in demand for travel to this country, so Carnival Corporation applied for approval to provide carrier services for authorized travelers to visit Cuba to meet real market demand.

Many Americans are interested in and curious about Cuba, and the country provides great potential opportunity to participate in Fathom educational and cultural immersion programs that are allowable and authorized under the US Department of Treasury.

Cuba currently hosts approximately 3 million visitors a year — of which just 90,000 are from the U.S. The IMF recently estimated that following the recent easing of U.S. travel restrictions, the number of annual visitors to Cuba could easily double.

If it weren’t required for the Cuban Assets Control Regulations, would Carnival Corporation still provide cultural and artistic exchanges as part of its Cuban itinerary?

Fathom was created to uniquely harness and leverage the assets Carnival Corporation has for meaningful, scalable, and sustainable cultural immersion.

Having been established with the purpose of providing authentic, meaningful impact, Fathom provides the opportunity to build community with like-minded travelers, become immersed in another culture, and experience significant personal enrichment. That makes Fathom an ideal fit for cultural and artistic immersion experiences in Cuba.

Is the limited infrastructure in Cuba be able to support the number of visitors Fathom takes to the country?

Yes. In fact, that is a key advantage of providing sea-based travel to the country. The MV Adonia, in particular, is well equipped for passage between Miami and Cuba, including:

• A sophisticated reverse osmosis system that produces fresh water for passenger and crew use, eliminating the need for any shore side fresh water intake.

• Ship generators that produce all the power the vessel needs for systems to be maintained, thus no shore power sources are required.

• Large fuel tanks with enough capacity to carry fuel sufficient for a circumnavigation of Cuba, thus eliminating any need for refueling in Cuba.

• Onboard storage and refrigeration capacity to allow the ship to stock in Miami all food and provisions required for passengers and crew during the experience.

Has Carnival Corporation done an environmental impact study to understand the impact of ships sailing into Cuban ports and/or of increased tourism in the country?

Carnival Corporation’s understanding is that Cuba has a strong environmental track record. The company will certainly learn from any impact studies that most likely already have been done and it looks forward to participating in any future studies that may be required.

Is the target customer for the Cuban experience different from that of the Dominican Republic?

The company expects a wide range of consumers will be interested in both of Fathom’s Caribbean locations. The Fathom Dominican experience is a pioneering social-impact travel offering. In Cuba, Fathom provides educational and cultural immersion programs that will deeply enrich the lives of both Fathom travelers and the Cuban people.

Is there access to Wi-Fi on the ship while the ship is in Cuba?

There will be access to Wi-Fi while at sea although access is not always guaranteed.

Is there access to Wi-Fi in Cuba from personal mobile devices?

Wi-Fi is available for a fee at some hotels, internet cafes and local internet hotspots. Cuba has limited Wi-Fi connectivity; you can buy Wi-Fi connection cards in Cuba and you can connect at public Wi-Fi hot spots using the Wi-Fi cards.  Some US Cellular providers now offer services in Cuba, check with your cellular provider for further details. When in Cuba, you should take adequate security precautions with your phone or laptop to prevent unauthorized access when connected to the internet, such as use of Virtual Private Networks, passwords, and firewalls.

What currency can the travelers use in Cuba and on the ship?

On the ship, travelers will charge all expenses to their cruise card key, and settle their expenses at the end of the trip.

In Cuba, travelers can exchange money to convertible pesos (CUCs, the Cuban currency) at the terminals in each port of call, as well as in airports, hotels, banks and exchange offices.  In Cuba, “cash is king”, and Fathom highly encourages travelers to carry enough cash for the day off of the ship in the morning. It is also advisable to ask for small bills when exchanging money. This will enable you to tip at restaurants or other venues.

What about using credit cards in Cuba?

While U.S. travelers are now technically allowed to use U.S. credit and debit cards in Cuba where they are accepted, most U.S. banks have not yet finalized arrangements for credit card transactions in Cuba and most places do not accept credit cards. Please check with your card provider to determine if they have established access in Cuba. It is recommended that you bring cash and do not rely on credit cards.

Can travelers purchase Cuban cigars and rum? If so, can they bring them on board and back into the US?

Cuban cigars and rum can be purchased and enjoyed while in Cuba.  Additionally you can bring cigars and rum home for personal use, subject to the normal limits on duty and tax exemption for merchandise imported as accompanied baggage.

Booking a Trip

Does Fathom have approval to go to Cuba?

Yes, Fathom is fully authorized to provide cruise services between the U.S. and Cuba. On the U.S. side, OFAC regulations include general provisions in the text of the regulations that authorize Fathom to provide the necessary carrier and travel services provided by Fathom.

Fathom also has received the necessary approvals from the Cuban government.

What is the advantage of visiting Cuba with Fathom versus just traveling to the country via a more traditional tour operator?

When you travel to Cuba with Fathom your home for the week is a comfortable cabin on board the MV Adonia. While land-based travelers are coping with issues like room availability, packing and unpacking, and lack of air conditioning, you will be relaxing by the pool, enjoying a leisurely dinner, or taking advantage of Cuban cultural immersion activities on board. While land-based travelers are climbing onto yet another bus, suitcases in tow, your ship is making its way to the next port, where you’ll arrive fresh and ready to make the most of your time onshore. Learn more about the Fathom Difference here.

What do American passengers need to do to certify that they are traveling to Cuba under one of the 12 exceptions?

Fathom’s cruises to Cuba are designed to comply with U.S. laws and regulations permitting travel to Cuba by U.S. citizens. Passengers on Fathom’s Cuba cruise have the option of participating in an a pre-arranged “Fathom-guided” people to people (“P2P”) immersion program that complies with the authorization for educational activities pursuant to the regulations administered by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”) 31 CFR § 515.565(b).  The cost of participating in the Fathom-guided P2P program is included in the cruise fare for all passengers.  Passengers participating in the “Fathom-guided” P2P program can rely on Fathom to maintain required records, including records demonstrating a full-time schedule of activities.

Passengers who wish to organize their own self-guided P2P immersion program are authorized to do so under the same OFAC authorization, but still must arrange a full-time schedule of educational activities intended to enhance contact with the Cuban people, support civil society in Cuba or promote the Cuban people’s independence from Cuban authorities.  Such “self-guided” P2P passengers must maintain their own records demonstrating compliance with the full-time schedule requirement.

Passengers who wish to travel to Cuba on Fathom to participate in a self-guided P2P immersion program or to rely on a different authorized category (e.g. religious activities, humanitarian projects, family visits) may do so, but will be required to certify that their travel falls within the prescribed category that they wish to travel under.

For your reference, the attached Supplement includes examples provided by OFAC in its regulations to give further guidance to travelers on the requirements for participation in a group P2P immersion program under the auspices of a sponsoring U.S. organization vs. participation in an individual self-guided P2P immersion program.

What does a self-guided P2P mean?

Self-Directed People-to-People activities include educational activities that are intended to enhance contact with the Cuban people, support civil society in Cuba and/or promote the Cuban people’s independence from Cuban authorities. Travelers who elect to forego the Fathom sponsored Immersion Activities will be responsible for adhering to a full-time schedule of activities from an authorized category (e.g. educational, religious activities, humanitarian projects, family visits) and maintaining their own records demonstrating compliance with OFAC requirements.

Am I able to do both Fathom and self-guided P2P?

Yes. Travelers who wish to participate in both Fathom-guided and self-guided P2P may do so by indicating this on their affidavit. Travelers who depart from the Fathom-guided P2P are still responsible for fulfilling their full-time schedule of activities and maintaining their own records during the self-guided portion of the day. Please let your guide know if you will be departing from the Fathom-guided tour, to ensure we accurately record your participation in the guided Immersion activities.

How is the People to People programming monitored?

A Fathom employee or consultant will accompany each of the Fathom-guided P2P groups while traveling in Cuba to ensure that the schedule of activities is followed by each traveler.

Travelers opting to engage in a self-directed P2P program or relying on one of the other travel authorizations will not be monitored by Fathom and are required to maintain records related to the authorized travel activities for a period of five years (a copy of your travel affidavit and documentation evidencing the activities that you participated in while in Cuba).

What if a passenger is not feeling well? Do they have to participate in Fathom-guided or self-directed P2P program activities?

Passengers who are sick or require medical attention may be excused from the P2P program activities and they will need to stay on ship. The Adonia has private medical facilities on board.  Self-direct P2P program participants will need to maintain their own records with respect to any medical issues.

Are non-US citizens allowed to book a Fathom trip to Cuba? Are they required to participate in the same on-the-ground cultural immersion programs to be in compliance with the travel authorizations contained in the Cuban Assets Control Regulations?

Yes, all Fathom passengers traveling to Cuba, including non-U.S. citizens, must either participate fully in the Fathom-guided P2P program or certify that they qualify for another available travel authorization in order to comply with the requirements of our license from the U.S. Department of the Treasury.

Are affidavits required for people traveling to Cuba??

Pursuant to OFAC regulations, as part of the general license requirements, Fathom must obtain a certification from travelers confirming their compliance with the travel authorization requirements under U.S. regulations.

Do I need to get a permit or license from the U.S. government?

No, pursuant to recent changes in U.S. regulations with respect to travel to Cuba, you do not need to apply to the U.S. government for a permit or license as long as you qualify for one of the general authorizations in the regulations. You only need to complete a travel affidavit that Fathom will provide to you and comply with the requirements set forth in the travel affidavit.

Is there a minimum age for travelers? How about the minimum age for young adults traveling alone?

The minimum Traveler age is 8 years at the time of sailing. Traveler agrees not to book a cruise for any person under such minimum age. Travelers under the age of 21 years must travel in a stateroom with a Traveler 21 years or older who shall assume responsibility for their care during the cruise. For families or groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 16 years of age, provided they are traveling with a parent or legal guardian. Each Traveler agrees and warrants that he/she will supervise any Traveler in his/her care at all times to ensure all policies, along with all other rules of the Carrier and ship, are strictly adhered to by all Travelers under their supervision.

Student Groups

Organized student/youth groups require one adult chaperone for every eight group members under 21 years of age.

An adult chaperone, whether they are a parent, relative, legal guardian or anyone else, must be at least 25 years of age or older.

Chaperones not occupying the same stateroom as the minor(s) they are escorting will have an ESC (escort) designation and travel with identifier added to their cruise reservation. This information will be provided to all shore side and shipboard personnel for purposes of ensuring compliance with the minor policy guidelines.

Adult chaperones are responsible for seeing that guests under 21 do not possess or drink alcoholic beverages on board or ashore. Any alcohol found in the possession of a guest under age 21 will be confiscated, even if found in the stateroom.

Guests under the age of 21 traveling as a part of an organized student/youth group must acknowledge in writhing their receipt of these Student/Youth Guidelines.

Failure to comply with these guidelines will result in the offender(s) being removed from the ship at the next port of call to make their own way home or, at the Captain’s option, confinement to the guest’s stateroom for the duration of the voyage. Please fill out the Minor Student Form (link to form) acknowledging you have read and understand the above guidelines. Return the completed and signed form to Fathom Reservation Administration within two weeks of receipt. Final documents will not be released without the signed acknowledgment in our office.

What ship does Fathom use and how big is it?

Fathom sails to Cuba with the MV Adonia, a 704-passenger vessel from Carnival Corporation’s P&O Cruises.

The vessel is 591 feet (180 kilometers) in overall length with a 79-foot (24 meter) beam and 18-foot (5.6 meter) draught. In addition to a maximum occupancy of 704 passengers, the ship has the capacity to carry 385 crew members. The MV Adonia is a flag-vessel of Bermuda.

Where will the ship dock in Cuba?

Fathom visits three locations during each 7-day cruise to Cuba: Havana, Cienfuegos, and Santiago de Cuba. The company is eager to share with travelers an immersive experience in these key Cuban cities.

What is it like in Cuba?

Cuba is a place where time has stood still, which is why a trip to Cuba may be the shortest distance to travel to enter an entirely different world. Full of history, rich in culture, and set in an exquisite tropical paradise, Cuba is home to a passionate and welcoming people, who have a deep-rooted love of music, food, and sports. While the economy has struggled through the years, there is strong potential and opportunity for growth under this type of US authorized travel.

What is the primary language in Cuba?

The primary language in Cuba is Spanish.

Itinerary Overview

How often does Fathom travel to Cuba?

Fathom offers sailings to Cuba at least twice per month. Learn more about the trip and what’s included here.

What does the itinerary look like for Fathom trips to Cuba?

Your Fathom cruise itinerary to the Cuban port cities of Havana, Cienfuegos, and Santiago de Cuba is authorized under current people to people travel guidelines as set forth by the U.S. government. As a Fathom traveler, you’ll have the opportunity to interact with the artists, musicians, business owners, and families who make up the fabric of Cuban society. As you engage with the Cuban people, you’ll also experience the sights and sounds of their beautiful country: the Spanish and French colonial architecture, classic American cars, traditional Cuban music and dance, the coastal fortresses and tall cathedrals, and the cannons on San Juan Hill. Learn more about the trip and what’s included here.

How long does it take to get to Cuba?

Havana is only about 220 miles from Miami, so the trip will take approximately one half-day; however, the travel time may vary due to weather and ocean conditions. Between the months of November and April, Fathom will reverse its itinerary and sail from Miami to Santiago De Cuba, which takes approximately 2 days. For more information about the reverse itineraries click here.

What time do we leave and return to Miami?

We will start embarking the ship at noon on Sunday and expect to have all travelers on board by 3:00 pm for our departure. We arrive back to Miami the following Sunday at about 8:00 am and typically have all travelers off by 11:00 am. If you schedule flights home on Sunday, be sure to allow enough time for this disembarkation process.

Will there be any free time for U.S. citizens participating in the Fathom-guided P2P program in Cuba?

Travelers must adhere to all U.S. regulatory requirements, which for P2P activities (both organized by Fathom and individually led by a passenger) means participating in a full schedule of organized activities. A full schedule is defined as 8 hours, when the ship is not in port for a full 8 hours, a traveler’s free time may not exceed their scheduled P2P time.

However, after travelers have fulfilled their regulatory requirements, they can have free time on the island to explore other sites, cool off with a daiquiri, listen to music, go shopping or even have dinner in Havana(although dinner on board is included every night of the trip on the ship).

Does Fathom offer shore excursions for post P2P activities? Do these have an additional cost?

In addition to the daily Fathom-guided P2P programming, once a traveler has participated in the full schedule of activities each day, they can choose from evening events being organized by Fathom (which will be at an extra cost) or explore Havana on their own.

What ports are we going to? Will they require tenders?

We visit 3 cities: Havana, Cienfuegos and Santiago de Cuba.  The Fathom ship is small enough to dock in port. Select itineraries may require tenders, check with customer service for details. 

Do travelers need to be physically fit?

Activities will be suitable for most travelers. However, travelers need to be prepared for high temperatures, especially in the summer months, and for several hours of walking on uneven terrain, such as historic cobblestone streets. The Fathom-Guided tours move at a brisk pace and may not be suitable for travelers who may need to move at a slower pace. If travelers are not pacing with the group, they will need to continue on their own self-guided People-to-People activities.

Are there enough activities for travelers with mobility or accessibility issues to participate in different P2P activities every day?

It depends on the type and degree of the disability. While we do our best to ensure our programs are accessible to everyone, many buildings in Cuba are not ADA compliant. In general, if guests are able to walk on their own they should be able to participate in all Fathom-guided P2P activities. However, guests with disabilities should contact Fathom at 1-855-932-8466 or support@fathom.org to discuss what options are available with respect to travel to Cuba.

At what time do the daily on-shore immersion activities begin for Fathom-guided P2P program participants?

On-shore programming start times varies depending on the arrival of the ship in the relevant port and your disembarkation group window. Disembarkation from the Adonia is staggered to provide the best experience for our travelers. All tours run the same length of time, no matter what the disembarkation window. Your daily disembarkation times will be provided to you in your cabin onboard the Adonia.

Are the Fathom-guided P2P activities during a set schedule?

Fathom-guided P2P activities have been developed to provide a full schedule of activities (no more than eight hours) in order to comply with U.S. regulatory requirements. Depending on the port of call, activities may be less than eight hours in order to stay on schedule.

Are passengers allowed to do their own self-guided people to people (P2P) activities?

Passengers who wish to organize their own self-guided P2P exchange are authorized to do so pursuant to the same OFAC general license as P2P travel organized by a sponsoring organization. Such passengers still must arrange a full-time schedule of educational activities intended to enhance contact with the Cuban people, support civil society in Cuba or promote the Cuban people’s independence from Cuban authorities. Such self-guided passengers must maintain their own records demonstrating compliance with the full-time schedule requirement, and must check the appropriate box on their affidavit indicating that they will participate in “Self-Guided People-to-People Exchange”. Additionally, OFAC has a set ofFAQs that are published on its website that discuss in greater detail what is and what is not considered P2P travel. The website is https://www.treasury.gov/resource-center/sanctions/Programs/Documents/cuba_faqs_new.pdf.

Trip Activities

What exactly do travelers do as part of their travel experience in Cuba?

The overarching objective of the Fathom experience in Cuba is to support cultural immersion and economic growth for the Cuban people. As such, the itinerary will include diverse onboard educational programming and on-the-ground immersion experiences in strict compliance with the travel authorizations contained in the Cuban Assets Control Regulations.

Fathom activities in Cuba will include educational and cultural immersion, and these programs will be designed to deeply enrich the lives of Fathom travelers and of the Cuban people.

If a passenger who is participating in the Fathom-guided P2P immersion program wants to take a day of the trip to visit a close relative in Cuba instead of doing the People to People (P2P) activities, is that permissible?

Visiting close relatives in Cuba is a permissible type of travel under the Family Visits general license. Accordingly, it would be permissible for a P2P immersion passenger to engage in this activity for part of their time in Cuba.  

In this case, the traveler would need to sign multiple sections of the travel affidavit in order to certify that they are engaging in travel for an authorized family visit to a close relative and they are engaging in P2P travel. Travelers  will need to keep records when not participating in Fathom-guided immersion activities in accordance with US laws and regulations.

Can I go to the beach or scuba diving while in Cuba with Fathom?

Fathom’s on-ground activities are designed to promote cultural immersion and are designed to conform to OFAC standards and regulations. As such, we do not currently offer Shore Excursions to the beach or scuba diving. Guests who wish to participate in these activities may do so as self-guided P2P, but as such they are responsible for fulfilling their own P2P obligations.

What accommodations are being made for travelers who don’t speak Spanish but who must communicate with individuals in Cuba to as part of their educational and cultural exchange activities?

All cultural exchange programs will be designed with non-Spanish-speaking travelers in mind, meaning that all should be able to participate fully without any Spanish skills whatsoever. The Fathom team believes that learning to communicate across language barriers can be an important part of the overall experience. However, there would always be bilingual staff accompanying travelers during the educational and cultural exchange activities.

Are all 700+ passengers on board able to do cultural immersion in Cuba simultaneously or are there space restrictions?

Yes. Each day of the trip includes sufficient capacity of Fathom-guided People To People (P2P) activities to accommodate all 704 passengers. Onshore transportation to each activity is provided with English-speaking Cuban guides leading all programs.

Price

How much does this experience cost?

Pricing for Fathom cultural immersion trips to Cuba are subject to change, but exclude the cost of Cuba Visa, Taxes, Fees, Port Expenses, and Gratuities. You can secure your spot with a deposit of no more than $600, which is fully refundable until 90 days before departure. The price is based on two people sharing a cabin and includes certain on-ground educational and cultural immersions and related supplies, onboard programming, daily meals, and a comfortable stateroom for a good night’s sleep. Learn more about current dates and pricing here.

Why is the Cuba cruise more expensive than other Caribbean destinations?

Cuba is a unique destination because it remains subject to an embargo and complicated U.S. Government restrictions on trade and travel to Cuba. Developing comprehensive itineraries that offer deep insight into Cuban culture, history and architecture that are inspirational and engaging – and also comply with legal regulations – takes careful planning.

What are extra costs beyond the trip cost?

You must pay for taxes, fees and port expenses which vary by sail date and range from $121.54 to $208 per person to Cuba plus any incidentals on board. There are also additional fees associated with obtaining the appropriate visa that will be paid for prior to sailing, with your final payment.  Gratuities are also not included in the cruise price and these are estimated to be around $80.50 per person.  Three meals a day are included each day of our travel with Fathom. Optional Immersion Activities that have not been included may be subject to an additional charge and can be booked via Journey Planner

Individuals electing to participate in a self-guided P2P program, rather than the Fathom-guided program, will be responsible for paying all costs associated with their self-directed program activities.  Similarly, passengers qualifying for one of the other authorized categories of travel to Cuba, such as family visits, will be responsible for the all costs associated with those activities.

Gratuities

Are on-board gratuities included?

Gratuity and tips are not included in your fare to Cuba. Gratuities onboard the Adonia are charged to the room account in an amount of approximately $80.50, however, this does not include tips for the bar staff.

Are gratuities included for our Cuban tour guides and restaurants?

Fathom does not include gratuities or tips for our on-ground tour guides, drivers, or waiters. Guests should expect to tip their Havanatur guide, location guides, driver, and the waiter at their restaurant. Waiters expect to be tipped $3-5 CUCs per person on program lunches (10% of your bill if you are eating out on your own). Tour guides expect to be tipped at the end of the program between $4-$6 CUCs per person.  Additional suggested tipping amounts are listed here [link to the landing page] and will also be provided to you on board the ship
With average state salaries of $20-$40 CUCs a month, tour guides, bus drivers, waiters, and musicians rely on our travelers and other guests to support their livelihood. Also in most cases these guides are helping to support both immediate and extended family members since it is common for 2 and 3 generations of extended family to live in one apartment or house.

Does Fathom have other suggested tipping amounts in Cuba?

As always, gratuities are an individual expression of thanks and should be based on the level of service provided. We suggest the following as a guideline for tipping:

 

  • National Guide: 5 CUC per person per day
  • Driver: 2 CUC per person per day
  • Local (Site specific) Guide: 1 CUC per person
  • Waitstaff: 3 per person or 10% of bill
  • Street Performers/Characters: 1 to 2 CUC per person
  • Bathroom Attendants : .50CUC per person

What’s Included?

What's included in the price of the trip?

The price is based on two people sharing a room and includes many on-ground educational and cultural immersion activities  and related supplies, onboard programming, daily meals, and a comfortable cabin for a good night’s sleep. The price excludes Cuba Visa, Taxes, Fees, Port Expenses, and Gratuities. Learn more about the trip and what’s included here.

Are all of my onground activities included?

Your Fathom sponsored trip to Cuba includes a full schedule of on-the-ground P2P Immersion Activities which all include lunch at a Cuban restaurant or paladar. Travelers may elect to participate in an alternative Immersion Activity for an additional charge. To learn more about the Immersion Activity options available in Cuba and to reserve space, booked travelers should log into Journey Planner.

Are all on-board activities included?

While nearly all of the activities on the Adonia are included, a select few come with a surcharge. Some examples are the cocktail classes and the spin bike fitness class.

Health & Wellness

I have Medicare. Will that cover me in Cuba?

No, Medicare only covers medical costs within the U.S. and not in any other countries.

What does Cuban Medical Insurance cover? Do I need other insurance?

Cuban Medical Insurance covers the basics. Fathom will be providing the option to purchase additional traveler’s insurance in the near future. We recommend that travelers purchase their own insurance until insurance is available through Fathom. The benefits of travel insurance are expansive, but some include trip interruption trip cancellations and medical emergencies and evacuations.

Are there any health guidelines, vaccinations or recommendations?

As when traveling to any destination, it is recommended that you are up to date on routine vaccines (measles, mumps, tetanus (DPT) vaccine, poliovirus vaccine) and check with the CDC website and your health-care provider about any other recommendations.

Do I need to be concerned about Zika?

Carnival Corporation and its brands are committed to the safety, health and well-being of our guests and crew. We are in close contact with public health officials regarding the Zika virus alert, and Fathom provides booked guests with information on the Zika virus prior to their cruise. Should a passenger want to know more about the Zika virus, they should contact their doctor or visit the CDC website. Guests who have questions during their cruise, can visit with our healthcare professionals at the ship’s medical center.

If I have a dietary restraint, how will that be accommodated for me?

If you have a dietary restriction that requires attention please call Customer Service at add phone number  as early as possible. If you are able to provide Customer Service with more than 60 days notice prior to your sailing, we can accommodate most dietary restrictions. If it is less than 60 days notice prior to your saling, . we can accommodate most basic restrictions, but anything that would require purchasing additional food items will likely not be possible. If you did not  inform Customer Service prior to sailing, please inform the head waiter in the Pacific Restaurant of your dietary needs when you arrive on the ship to confirm what accommodations can be made. At the beginning of your Immersion Activity, please let your Havanatur Guide know about your dietary restraint, so the guide enough time to call ahead to the restaurant.

Safety & Security

Are there unique security considerations for Fathom travelers going to Cuba?

Cuba is generally safe for travelers, but Fathom recommends travelers take standard precautions including not carrying large amounts of cash or valuables, avoid wearing flashy jewelry, or other behaviors that could draw undue attention. Fathom staff (both on-the-ground and in-office) will also be versed in extensive safety protocols.

Samsung Galaxy Note Advisory

Recently, Samsung announced a global “stop sale” and voluntary recall and exchange program on certain Galaxy Note7 smartphones. Such phones, with particular lithium-ion batteries, can overheat and catch fire, posing a burn hazard. As such, please be advised that all guests in possession of a Samsung Galaxy Note7 smartphone must take the following precautions, pursuant to the safety advisory notice recently issued by the U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration.(Add below link to the advisory notice)

* Turn off the device;
* Disconnect the device from any charging equipment;
* Disable all applications that could inadvertently activate the device (e.g., alarm clock);
* Protect the power switch to prevent its unintentional activation; and
* Keep the device on your person or nearby in carry-on baggage. (Do not place in checked baggage.)

As our guest, please follow the above precautions while traveling on any of our ships, and if possible, please refrain from taking these devices with you on board.

Accommodations

Can you arrange accommodations for me in Miami before or after my trip?

Fathom doesn’t arrange accommodations, but if you want to extend the people-to-people experience of your Fathom voyage, you can easily make your own bookings through Airbnb, which offers more than 1,000 choices of hosted Miami accommodations in every price range.

Even better: You can save $250 on your Fathom cruise by becoming an Airbnb host. You’ll find more details here.

What ship will I travel on?

Fathom sails on the Adonia, a 704-passenger ship that is part of the P&O Cruises fleet. The Adonia is registered in Bermuda.

How many travelers are on each voyage?

The Adonia can carry 704 travelers at double occupancy.

How many rooms does the ship have?

The Adonia has 352 staterooms.

What happens if the cruise is cancelled or changed due to acts of God, such as hurricanes?

Our top priority is the safety of travelers and crew aboard the ship. If your cruise were to be cancelled in advance then you would be contacted by one of our support departments and a refund or rebooking will be provided.

During the cruise it is the sole discretion of the Captain of the ship to make changes based on safety.

Please see the passenger contract for full details.

Do you offer a program in which individual travelers can be matched to share a room?

Yes, we do offer a program for individual travelers to share a room.

If I want to share a room with other individual travelers, what is your matching criteria?

We will match travelers of the same sex, as indicated on your passport, to determine an appropriate roommate.  We will do our best to match travelers of the same age range when possible.

If I am traveling by myself and I want my own room, what is the single supplement charge?

The single supplement for the standard outside stateroom is based on a 50% surcharge of the double occupancy rate. For example, if a normal rate is $1,000, the single rate is $1,500. Please note that the single supplement can be up to a 200% surcharge based on category of room or promotion.

What are the amenities in the staterooms?

Each cabin has a desk, television, telephone, hair dryer, refrigerator, tea and coffee maker, and a safe. It is recommended that travelers bring a 220v-110v adapter, as the cabins have both 220v and 110v outlets.

Is smoking permitted onboard the Adonia?

Smoking will be allowed in two designated areas on the Lido Deck, as well as on the Promenade Deck.

Is there a dress code on the ship?

Our dress code is informal, however, we request that no swimwear or robes be worn in the restaurants. In Ocean Grill ‘we prefer Smart Casual’. Please note that the evening excursions in Havana do not allow flip flops or shorts.

Future Plans

What are Fathom and Carnival Corporation’s future plans for Cuba?

Cuba is the largest country in the Caribbean and many Americans are eager to visit Cuba , so there are exciting possibilities. It is too soon to speak about the future, but Fathom does look forward to a beautiful, meaningful, and growing partnership with our Cuban neighbors.

Get in touch

Have a question or a comment? We’d love to hear from you.

Customer service

1-855-932-8466

TravelDeep

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